Effective Date: 01.01.2026
At True Sense Health BD (“we”, “our”, “us”), accessible from https://truesensehealthbd.com, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you contact us, place an inquiry, or register interest, we may collect:
- Name
- Phone number
- Email address
- Address (if required for delivery or support)
b) Health-Related Information
If you voluntarily share health-related information (such as glucose trends or usage queries), it is used only to provide better support and guidance and is handled with strict confidentiality.
c) Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent
This data is used for website analytics and performance improvement.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and customer support requests
- Provide product information and guidance
- Improve our website, services, and user experience
- Communicate important updates or offers (with your consent)
- Ensure security and prevent fraudulent activity
We do not sell, rent, or trade your personal information to third parties.
3. Data Protection & Security
We take appropriate technical and organizational measures to protect your personal data from:
- Unauthorized access
- Disclosure
- Alteration
- Misuse
Access to personal information is limited to authorized personnel only.
4. Sharing of Information
We may share information only in the following cases:
- With trusted service providers (e.g., delivery, technical support), strictly for service fulfillment
- When required by law or legal authorities
- To protect our rights, safety, or property
All third parties are required to maintain confidentiality.
5. Cookies & Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Improve site functionality
You can choose to disable cookies through your browser settings.
6. Your Privacy Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your information
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Children’s Information
Our services and products are not intended for children under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
True Sense Health BD
Website: https://truesensehealthbd.com
Email: Support@truesensehealthbd.com